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MSTMail Security ToolsField guide · Omaha

Directory / PSA and ticketing

FreemiumFree tier checked

Jira Service Management

Atlassian IT service desk. The pricing page title says free and paid plans.

Visit Jira Service ManagementHow this list is ordered

Verdict

Jira Service Management is Atlassian's IT service desk. The pricing collection page is titled free and paid plans. The plan table itself did not come through in the text we saved, so this listing does not quote a price or a free-agent cap.

Who it is for
IT teams already in Jira who want the service-desk product and will read the live price table.
Free tier
The pricing page title says free and paid plans. Free-plan limits were not in the text we could read. Checked 14 Oct 2026.
Pricing note
No dollar amount is quoted here. The pricing URL redirected into an Atlassian collections pricing page.
Categories
PSA and ticketing
Last verified
14 Oct 2026
Ownership
Independent of this directory. Sold by Atlassian.

What holds up

  • A free plan is named in the page title.
  • The product is a service desk, which matches this category.

What to watch

  • We could not read the free limit or the paid price.
  • The pricing URL did not stay on the path we requested.

Alternatives

Other tools in this directory that do related work. Same ordering rules. A different job is called out in the verdict, not hidden.

Pages we checked