PaidTrial only
Freshdesk
Customer support desk. Growth is $19 an agent a month, billed annually, with a 14-day trial.
Verdict
Freshdesk, the Freshworks customer-support product, is not the same listing as Freshservice. Growth is $19 an agent a month billed annually. Pro is $55. Enterprise is $89. The page says save 20% on annual billing. A 14-day trial opens the Enterprise plan, then you pick a plan and pay by card or the account is suspended. Freddy AI Copilot is an add-on at $29 an agent a month. Each paid plan includes 500 Freddy AI Agent sessions once per account. That is not a free product.
- Who it is for
- Support teams comparing a help desk with a printed per-agent price. IT-service shops should also look at Freshservice.
- Free tier
- 14-day trial of the Enterprise plan. No lasting free plan was stated. Checked 14 Oct 2026.
- Pricing note
- Billed annually: Growth $19, Pro $55, Enterprise $89 per agent a month. The page says annual billing saves 20%. Freddy AI Copilot add-on is $29 per agent a month.
- Categories
- PSA and ticketing
- Last verified
- 14 Oct 2026
- Ownership
- Independent of this directory.
What holds up
- Three plan prices are printed as annual per-agent rates.
- The trial length and the plan it unlocks are stated.
What to watch
- Monthly prices are not printed as their own numbers, only as a 20% gap.
- Try it free is a trial, not a plan that stays free.
Alternatives
Other tools in this directory that do related work. Same ordering rules. A different job is called out in the verdict, not hidden.