PaidTrial only
Zendesk
Customer service desk. Support Team is $19 an agent a month, paid yearly, with a 14-day trial.
Verdict
Zendesk's pricing page is titled starting from $19 a month. Support Team is $19 an agent a month paid yearly, or $25 monthly. Suite Team is $55 yearly, or $69 monthly. Suite Professional is $115 yearly, or $149 monthly. Suite Enterprise plus Copilot says talk to sales, with no price on the card. The trial is 14 days of Suite Professional features. A startup program offers up to 2 years free for qualified startups. That is not a general free plan.
- Who it is for
- Support teams pricing a service desk, including shops comparing it with Freshdesk or Help Scout.
- Free tier
- 14-day trial of Suite Professional features. A startup program offers up to 2 years free for qualified startups. A lasting free plan for everyone was not stated. Checked 14 Oct 2026.
- Pricing note
- Per agent a month: Support Team $19 yearly or $25 monthly. Suite Team $55 yearly or $69 monthly. Suite Professional $115 yearly or $149 monthly. Suite Enterprise plus Copilot is talk to sales.
- Categories
- PSA and ticketing
- Last verified
- 14 Oct 2026
- Ownership
- Independent of this directory.
What holds up
- Yearly and monthly prices are both in the comparison table.
- The trial length and which plan it covers are stated.
What to watch
- Enterprise has no printed price.
- The startup offer is easy to misread as a free tier.
Alternatives
Other tools in this directory that do related work. Same ordering rules. A different job is called out in the verdict, not hidden.